Privacy Policy

RDrox™ is committed to respecting the privacy and security of the personal information of adults and minors.  This Privacy Policy describes the information collected on our website. This Privacy Policy applies only to the website.

By using the website or by providing your information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy, the Terms and Conditions, and any written agreement(s) executed and in effect in connection with any of our products or services.

What information do we collect?

The information we receive and how we use it depends on what you do when visiting the Sites.  The Sites and related services may require registration for access. As part of registration and related services, we ask you to provide us certain information about you.  You may provide us and our service providers personal information using the Site in a number of ways, for example by entering that information into data fields on the Site (e.g., by registering for an account) or in communications with us using the contact information at the end of this Privacy Policy or in the Terms and Conditions. Personal information includes data that specifically identifies you or your child, such as your name, email address, telephone number, country of residence, occupation, and payment information. Children may provide an email address, occupation (student), and country of residence when registering for an account. Public information is that information that you make publicly available through your account or by posting or otherwise communicating via the Site.

We may receive personal information from other sources.  For example, if you connect your social media account(s) to your account, the social media site may share information with us about your use of their services, including information about your profile, contacts, and viewed or liked content.  We encourage you to read the applicable privacy policies for your social media accounts.  We shall have no responsibility for the data collection and use practices of those social media sites.

If you use the Site to make a payment, we collect information about the transaction. This includes the date of the transaction, payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing and contact details.

RDrox™ and its service providers, such as Shopify, also collect certain non-personal information, data that does not identify you. This information tells us about how people use the Site so that we can analyze its effectiveness and provide you with a better web experience.  We collect and use this information through a variety of technologies, including “cookies” and analysis applications.

What information might be collected?

RDrox.com uses Shopify and Shopify servers automatically and temporarily store the following information in the server log files. This information is provided by your browser, unless you have deactivated the function. These include -

- IP address of the inquiring computer
- File query by the client
- The http response code
- The Internet page from which you visited us (referrer URL)
- The time of the server query
- The browser type and version
- The operating system used on the inquiring computer

Web Site Tracking Technologies

As is standard practice on many websites, the Site may use “cookies” and other technologies to help RDrox™ understand which parts of the Site are the most popular and the preferences of the user. RDrox™ may also use cookies and other technologies to study traffic patterns on the Site, to improve its functionality and usability as well as to improve the effectiveness of our communications with users. RDrox™ may also use cookies to customize your experience and provide greater convenience to you during your interactions with the Site.

A cookie is a unique alphanumeric identifier that websites use to help identify the number of unique visitors to a website, whether or not those visitors are repeat visitors, and the source of the visits.  Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to you.  Servers and sites other than the one placing the cookie on your hard drive cannot read the cookie, and no personal information can be gathered by other servers from the cookie.  If you prefer not to enable cookies or to disable them, you may do so through your web browser’s security settings.  Please note that certain features of the Site may not be available once cookies have been disabled.

Like most websites, the Site gathers certain information automatically and stores it in log files. This information includes internet protocol (“IP”) addresses, browser type, operating system, internet service provider (“ISP”), referring/exit pages, date/time stamp of access, and click stream data, and information about the content you view on the Site.  When you visit the Site, the servers automatically log your IP address, the time and duration of your visit, and the time and duration spent on the pages of the Site which you view.  If you arrive at the Site by clicking a paid advertisement or a link in a communication, then the server will capture information that tracks your visit from that link.  If you arrive at the Site by clicking on a non-paid source, such as a search engine result or link on another website, the server may capture information that tracks your visit from that source, to the extent available.

Some of our communications to you may contain a “click-through URL” which links to content on the Site.  When you click one of these URLs, it passes information through the RDrox™ web server before you arrive at the destination web page.  RDrox™ tracks this click-through data to help determine interest in particular topics and measure the effectiveness of our communications.  If you prefer not to be tracked, simply avoid clicking text or graphic links in emails you receive from RDrox™.

Certain features of the Site may use local stored objects (“Flash cookies”) to collect and store information about your preferences and navigation to, from, and on our website.  Flash cookies are not managed by the same browser settings as are used for browser cookies.

RDrox™ additionally may use web beacons or pixel tags, which are tiny invisible graphic images, in the Site.  Web beacons and pixel tags may be used by RDrox™ to count users who have visited its webpages and for related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Multiple Devices

If you use different devices (e.g., your smart phone, laptop, and/or home computer) to access the Site, we may be provided with and collect device-specific information, including your hardware model, operating system version, unique device identifiers, phone number, location, and mobile network information.  We may associate your device identifiers or phone number with your account information.

Browser Compatibility

RDrox™ makes best efforts to provide a pleasant shopping experience. The Site is available on multiple devices and multiple broswers currently available to the public. Browsers include features to make the browser and web content accessible to all users, including those who have low vision, no vision, or limited ability to use a keyboard or mouse. RDrox™ is accessible by telephone, text, email and several other forms of communication to assist our visitors.

Analytics and Hosting

We may use third-party service providers (e.g., Google Analytics) to collect and analyze information about use of the Site.  These service providers may utilize cookies and related technologies to collect personal information. RDrox™ is hosted by Shopify and utilizes features and functions provided by Shopify to provide e-commerce capabilities for our customers. RDrox™ is not liable for errors or data breach on behalf of the Shopify e-commerce platform.

GDPR

RDrox™ makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which RDrox™ is unable to provide access, including but not limited to: where information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary.  If RDrox™ determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries.   To protect your privacy, RDrox™ will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

California Rights

California Civil Code Section 1798.83 permits California residents who are users of the Sites to request from us once a year, free of charge, information about the personal information RDrox™ disclosed to third parties for direct marketing purposes in the preceding calendar year (if any).  If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which RDrox™ shared information in the immediately preceding calendar year.  If you are a California resident and would like to make such a request, please submit your request in writing to us at the address provided below.

“Do Not Track” is a privacy setting that you may set in your web browsers.  IDNT is a way for users to inform websites and services that they do not want certain information about their visits collected over time and across websites or online services.   Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Rights to review and modify your information

You can review and change your personal information by logging onto the Site and visiting your account at any time.

If you request that your account information be deleted or if you unsubscribe from communications, we may maintain information about your transactions or inquiries for future service and record keeping purposes.  In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide you information, products, or services.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Privacy Policy

Any interpretation associated with this Privacy Policy will be made by our legal counsel.  This Privacy Policy includes examples but is not intended to be restricted in its application to such examples, therefore where the word “including” is used, it means “including without limitation.”

This Privacy Policy does not create or confer upon any individual any rights, or impose upon RDrox™ any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable country, state, and other privacy laws, as applicable.  Should there be, in a specific case, any inconsistency between this Privacy Policy and applicable privacy laws, this Privacy Policy shall be interpreted in that case to give effect to, and comply with, such privacy laws.